![]() ![]() After trying numerous times to program a simple Macro I gave up. There is a non-toll free number in the fine print. ![]() I guess they just could not be bothered to write one. If you go to the website there are PDFs of User Guides for most of their remotes, but NONE for the R50, only the Quick Start Guide. It provides "Tips", but no real instructions. It advises you to "practice with the R50 first" but provides no real steps to follow. You would be wrong.įirst, the Quick Start Guide is USELESS. Especially since I had no problem doing it with the MX-500. You would think that would be fairly easy. I simply wanted to have my TV and cable box turn on with the same button. ![]() I was very pleased with this remote and had no trouble programming it until I came to macros. No User Guide, no toll-free support, no nothing. If you can't figure out how to program a feature, you're on your own. Relatively easy to use, especially after being used to the MX-500 by the same company. The reviewer has used this remote control for under 1 month. If I wanted a remote to not act as advertised and very poor customer support I would have bought a $20 remote instead of this one. ![]() This remote is definitely not worth the money and I question if URC even cares about customers - I emailed them for more information and all I got was a canned response that the terrible quick guide was all the info they had? If it is then who actually made and programmed this remote? Or if I hit stop and want to erase, I have to hit a few pages to find the letter buttons. So, to use my cable guide I have to hit guide, page one page back to go up and down and then select a show or to use the DVR I start on the DVR page go one page back to page up and down then haev to go three pages forward to hit the "A-C buttons. I woudl liek to not have to page through a bunch of unused menu items, but if I remove them the other items don't combine onto the least number of pages - and I can't move the menu items. For instance, I have the light-on setting set to 60 seconds but it stays on for 5. This remote is not as customizable as URC leads the consumer to believe. The reviewer has used this remote control for 6-12 months.ĭoes not operate as advertised. ![]()
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